At Hong Kong Yining International Limited, we are committed to providing an exceptional shopping experience. If you are not completely satisfied with your eyewear purchase, we offer a 14-day no-questions-asked refund policy under the following conditions:
14-Day No-Reason Return Window: You may request a refund within 14 days of receiving your order.
Item Condition Requirements: The eyewear must be unused, in its original packaging, and accompanied by all accessories (e.g., cleaning cloth, case, tags).
Return Shipping Responsibility: Customers are responsible for return shipping costs unless the return is due to a defect or shipping error on our part.
Refund Processing Time:
Standard Refunds (Non-PayPal): Refunds will be processed within 14 business days after we receive and inspect the returned item.
PayPal Refunds: Due to PayPal’s processing policies, refunds may take at least 14 days and, in some regions, up to 30 days (as required by local laws).
Certain items are not eligible for a refund. These exceptions include:
Final Sale Items: Discounted or promotional items that are marked as “Final Sale” are non-refundable.
Customized or Special Orders: Eyewear made to specific customer requests (e.g., prescription lenses, custom colors) are non-returnable.
Damaged or Worn Items: We cannot accept returns for eyewear that shows signs of wear or damage caused by customer misuse.
If you wish to initiate a return or refund request, please contact our customer service team at contact@eyewearspire.com or 852 23422222.
These Terms of Service are governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region (SAR). Any disagreement or dispute arising from your purchase, use of our website, or interaction with our services will fall under the exclusive jurisdiction of courts in Hong Kong.
By using our website, you acknowledge and agree to submit to the jurisdiction of Hong Kong courts for all legal matters related to your transactions with HK Jortune Limited .
We reserve the right to refuse or cancel any order due to pricing errors, stock availability, or suspected fraud. Once an order is placed, we will send you an email confirmation detailing the items purchased and their respective prices.
Orders are processed and shipped within [X] business days (unless otherwise specified).
All prices are listed in [Currency, e.g., USD, EUR] and include applicable taxes (unless stated otherwise).
We accept payment via PayPal, credit/debit cards, and other secure payment methods.
Pricing is subject to change without notice, and the price you pay is the price stated at the time of your purchase.
Shipping Times & Fees: Shipping times and fees vary by location. Please refer to our Shipping Policy for detailed information.
Shipping Delays: We are not liable for delays caused by shipping carriers or unforeseen circumstances such as natural disasters or global pandemics. Please allow extra time for delivery during peak shopping seasons or other delays.
International Shipping: If you are located outside our primary delivery areas, additional shipping fees and customs duties may apply. You are responsible for any extra charges imposed by your local customs or postal services.
If you have any questions or concerns about our Terms of Service, please feel free to contact us:
Email: contact@eyewearspire.com
Phone: 852 23422222
Address: Room 1009, 10/F, Front Block, Ming Sang Industrial Building 19 Hing Yip Street Kwun Tong Kowloon
Thank you for choosing Hong Kong Yining International Limited. We appreciate your business and are committed to providing you with exceptional eyewear and customer service.
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